When you work with Delta Healthcare Providers, you won’t work with multiple recruiters. You’ll have one consultant who is focused on your business needs and simplifies what you see from dozens of recruiters within the organization. Your consultant will be available 24 hours a day to get results and make your job easier.
More than Service
At Delta Healthcare Providers, we believe that service is making a quality connection; and how we go about that service constantly evolves. We seek and utilize direct feedback from customers on ways to better improve the experience. This doesn’t happen by chance; this kind of service and experience is the result of calculated and measured efforts from our dedicated team, gathered through the Customer Experience Index (CxP).
The CxP is a tool we use to gage our company’s Net Promoter Score (NPS). The two-question survey goes out to every customer in which we engage and input from the survey is evaluated four times per year.
The Delta Companies understands that customer service in recruiting or staffing is “what we do” and experience is “how it’s done.” Understanding the impact each of our employee’s has on a customer’s life is pivotal to the purpose of The Delta Customer Experience. Only through this understanding and accepting of responsibility do we go beyond customer satisfaction to earn customer loyalty. Providing an experience that goes above expectation is what compels customers to work with us. Delta Healthcare Providers maintains a NPS score that doubles the industry average—but to us, this is the only acceptable standard of service.
Easy To Do Business With
From initiating a search to screening our database for your ideal candidate, our goal is to make your experience simple, expedited and easy.
When you work with Delta Healthcare Providers, you’ll have access to two services at once. We have recruiters specially trained in one of two paths for recruitment: travel and permanent searched. You will work with one personal consultant who will coordinate with all members of our team to handle all of your healthcare staffing needs. From placing a temporary travel therapist to locating the ideal long-term candidate, our team seamlessly coordinates all of the necessary behind-the-scene channels to make your job simple.
Our procurement team makes contact with talented and available providers everyday from all parts of the country and in all settings. Then, our proficient recruiters give you access to a high caliber of candidate through proactive and effective screening. Our in house travel, licensing, credentialing, and privileging teams are Joint Commission certified and available 24/7. While clients continue to benefit from the business’s national advertising, national presence, and dedicated one-point of contact account manager approach, our specialized recruiting efforts have cut submission and position fulfillment turn time in half.
Plus, we are always open.
Before we can locate your ideal candidate, we first have to establish your criteria and the specific needs of your organization and community. This is why we take the time to visit your facility first hand before initiating a permanent search, so that we can learn the ins and outs of your organization and find the right provider for your needs. Our onsite profiles allow us to provide in depth advertising, first hand answers, and the expertise to locate and advise top candidates for your needs.